Terms and Conditions

1. Introduction

Welcome to Rooftop and Surface Solutions. These Terms and Conditions govern the use of our services and website. By engaging with our services, you agree to these terms.

2. Services

We provide professional roofing and surface solutions, including installation, repair, maintenance, and inspections. Services are subject to availability and project assessment.

3. Quotes and Payments

All estimates are based on the initial inspection and may change upon further assessment. A deposit may be required before work commences.

Payment must be made as per the agreed schedule. Late payments may incur additional fees.

4. Warranties and Liabilities

We provide warranties on certain services, specified in the contract. We are not liable for damages caused by extreme weather conditions, improper maintenance, or unauthorized modifications. Clients must report any issues within the warranty period for claims to be valid.

5. Cancellations and Refunds

Cancellations must be requested in writing. Deposits may be non-refundable, depending on project status. Refunds are subject to review and will be issued based on service completion and incurred costs.

6. Client Responsibilities

Clients must provide access to the property and necessary utilities. Permits and approvals required by local authorities are the client’s responsibility unless stated otherwise. Clients must inform us of any pre-existing conditions that may affect the work.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.